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Tech Highlights

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1. Introduction

 The purpose of this project is reducing the workload and empower IT teams to troubleshoot rapidly, improve productivity and security, and reduce costs

2. Objective

  • To reduce the workload and empower IT teams to troubleshoot rapidly, improve productivity and security, and reduce costs

3. Project Team

IT MY

Ms Norlina Ramli

Mr Muhd Firdaus Azmi

Ms Wan Nur Haizun 

Mr Amin Taufiq

Mr Leong

Mr Fauzan

Mr Farhan

Mr Mustaqim

 

 

4. Timeline

MANAGEENGINE DESKTOP CENTRAL ON PREMISE - ENTERPRISE EDITION (CONFIGURATION CHECKLIST)​
NO Task

Key Deliverables

Status

Date Completed

Remarks
MANAGEENGINE DESKTOP CENTRAL ON PREMISE – ENTERPRISE EDITION (USER REQUIREMENT SPECIFICATION)
 1  User Requirement Specification (URS) URS Verification and Validation Completed  19/01/2023  
Server readiness and firewall port opening Completed   19/01/2023  
    MANAGEENGINE DESKTOP CENTRAL ON PREMISE - ENTERPRISE EDITION (CONFIGURATION CHECKLIST)
 2 Firewall port request for production segment  Firewall port already been raised for this segment from production  Completed  19/01/2023  
 3  Endpoint  Central Installation  Desktop Central installation in Production Server  Completed  25/01/2023  
 4  Mail Gateway Configuration  Mail Server setting and Setup for Notification  Completed  26/01/2023 Outgoing mail server configured
 5  User Import from Active Directory  Import user from Active Directory  Completed  27/01/2023  
 6  

Resource Discovery and Management

  

Discover Asset resource such as Windows, Linux, AIX and MAC (scope: 100% from 300 nodes)

Total Node:300

  Completed  15/02.2023  
 7  Software License Management  Manage software license in Desktop Central  Completed  16/02/2023  
8   Software Deployment   

Configured software deployment template

  Completed  15/02/2023  
 9  Patch Management  Configured patch management policy and deployment template Completed  15/02/2023 Have 1 pending patch deployment task
10 Rebranding

Customize logo in the application by replace the existing logo

 Completed 26/01/2023  
11 Secure Server Gateway Configuration Configured secure server gateway Completed 17/02/2023 Secure Gateway successfully installed on 10.205.103.188, however waiting port to be release
12

User Roles and Configuration

 Setup user roles and configuration Completed 15/02/2023 4 users including local admin EC
13

Alert and Notification

 Alert and notification configuration for the selected resources Completed 15/02/2023  
14 SSL Cert Installation SSL Cert installation into ServiceDesk Plus Completed 27/01/2023 SSL Cert Installed
MANAGEENGINE DESKTOP CENTRAL ON PREMISE - ENTERPRISE EDITION (DOCUMENTATION)
15 User Acceptance Test User Acceptance Test activity based on UAT script (Verification and Validation) Completed  12/04/2023  
16 Configuration Document Configuration document based on current setup and configuration Completed    
17 Admin Guide Admin Guide Completed    
MANAGEENGINE DESKTOP CENTRAL ON PREMISE - ENTERPRISE EDITION (TRAINING)
18 Training   Completed   27/09/2023  
19 Go-Live   Completed    

 

5. List Site

License Purchase Business Site Name Total Asset Install Agent Balance
            990       AQUA              1.AA - Desaru hatchery  20  9  11
2.AA - Johor farm  15  11  4
3.AA - Kuching OS plant  1  1  0
4.AA - Kudat Hatchery  5  0  5
5.AA - Masai OS Shrimp plant  2  2  0
6.AA - Sedili Super MS factory  3  3  0
7.AA - Sempadi farm  5 5  0
8.AA - Semporna farm  11  11  0
9.AA - Semporna hatchery  15  15  0
10.AA - Semporna processing plant      12    12  0
11.AA - Sitiawan hatchery farm  7 6  1
12.AA - Tawau farm 1  13 2  11
13.AA - Tawau farm 2  8  8  0
14.AA - Tawau processing plant 2  33  33  0
15.AA - Mersing Hatchery  3  3  0
16.AQUA - Setapak HQ  71  71  0
SFM    1.SFM - Sitiawan PCR Laboratory  3  3  0
2.SFM - Kudat PCR Laboratory  1  1 0
3.SFM - Bandar Penawar PCR Laboratory  3  3  0
4.SFM - Beranang Factory  78  72 6
        AGRO                                              1.AVM - Kota breeder and farm  3  2  1
2.AVM - Labu laboratory  7  6  1
3.AVM - Tampin breeder and farm  1  1  0
4.AVM - Kota breeder and farm 2  2 2  0
5.CPJ - Chengkau hatchery  2  1  1
6.CPJ - Chengkau office  15  12 3
7.CPJ - Kuala Kangsar breeder and hatchery  3 3  0
8.CPJ - Pedas 2 breeder farm  2  0  2
9.CPJ - Rantau breeder and farm  3  3  0
10.CPJ - Sg Siput breeder  4  4  0
11.CPJ - Sg Siput hatchery  2  2  0
12.CPJ - Sg. Sayong breeder and hatchery  4 4  0
13.CPJ - Tangkak farm BRC1  3  1  2
14.CPJ - Tangkak farm BRC4 4  2  2
15.PKA - Bahau office  2  2  0
16.PKA - Bukit Raja office  10  10 0
17.PKA - Butterworth Feedmill  46  45  1
18.PKA - Desaru Egg farm  11  4 7
19.PKA - Ipoh office  5  5  0
20.PKA - Johor office 9 5 4
21.PKA - Johor OS 3 1 2
22.PKA - Kahang farm  3  2 1
23.PKA - Klang OS  1  0  1
24.PKA - Kuantan farm (PK2)  1 1 0
25.PKA - Kuantan farm (PK3)  6  6  0
26.PKA - Kuantan office  6  6  0
27.PKA - Kuantan OS  2  2  0
28.PKA - Kulim OS  7  7  0
29.PKA - Port Klang feedmill  109  90  19
30.PKA - Senawang FO  1  1 0
31.PKA - Senawang plant  150  123 27
32.PKA - Senawang Rendering plant  2  2  0
33.PKA - Sri Senawang lab  6 6 0
34.PKA - Tg Langsat feedmill  34 32 2
35.PKA - Sedili farm 3 3 0
36.PKA - Setia Avenue Office  33 17 16
PCM 1.PCM - Mont Kiara office 34 20 14
Total  57 Site  848 704 144

  

 6.License Purchase by Company

License Purchase by Company Total License Total Computer Total Install Computer Balance
AGRO 550 505 413 92
AQUA 250 224 192 32
PCM 40 34 20 14
SFM 150 85 79 6
 TOTAL 990 848 704 144 

 

7. Reporting

8.SCOPE

 
 

 5. Activity

13 Oct 23
-Complete conduct training with vendor on 27 Sep 2023
6 Sep 23
- Training session with vendor on 27 Sep 2023
1 Aug 23
- Reporting about patch using System Compliance.
-Session with Manage Endpoint
6 June 23
-Pending modify report completed patches for server and computer by each site
15 May 23
-Total Installation agents 689
13 April 23
-Continue UAT session on 12 Apr 2023 to complete pending task
17 Mar 23
- Arrange for UAT session on 21 Mar 2023
15 Feb 23
-  Success setup Endpoint Central in server
-  Discover computer and server completed
-  In progress push agent and deploy software (Sophos)
12 Jan 23
-  Arrange Kick-Off Meeting with vendor on Jan 18 | Wed

 
 
 
 
 
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