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Tech Highlights

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Case 1: "Firewall authentication faild. Please try again"
1
This case happen when enter wrong password or login account username had been lock.
 
Solution : Submit report at "Manage IT Incident" under "Network and Internet Connections" catogery.
For procudure of  "Manage IT Incident" you can refer to the follwoing link : Manage IT Helpdesk
 
 
 
Case 2: "Sorry, user's concurrent authentication is over limir".
1
This case happen because there are same username is using and login in another device.
 
Solution : Submit report at "Manage IT Incident" under "Network and Internet Connections" catogery.
For procudure of  "Manage IT Incident" you can refer to the follwoing link : Manage IT Helpdesk
 
 
For further assistance may contact IT Support at 03-4027 1915
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