On 1st October, you may have problem in accessing our CP Email account using Microsoft Outlook/Outlook Express. Following are the settings you need to change :
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1. Key in your password (Use your IC Number/Passport Number) - When you open Microsoft Outlook/Outlook Express, this window will automatically pop up. Key in your IC Number/Passport Number as your password.
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2. Change 'Email Accounts' Setting - Then, click on 'Tools' > 'E-mail Accounts' > 'Next' on 'Top Menu'. Select your email account and click 'Change'.
 - Then, click on 'More Settings...' > 'Outgoing Server' tab.  - Tick 'My outgoing server (SMTP) requires authentication' check box. - Tick 'Log on using' radio button and fill in the details. - Tick 'Log on using Secure Password Authentication (SPA)' check box. - Click 'OK' > 'Next' > 'Finish' button.  Finally, you can access your email account as usual. If you want to know more about setting configuration for Outlook Express, Webmail, Messenger and so on, kindly login to our CP Staff Portal.
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